---
title: "TUIO Students: A Quick Overview"
description: Background information on what the student profile represents in TUIO and how it interacts with other items in the system.
---

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1. [Support for TUIO Admins](https://support.tuiopay.com/?hsLang=en)
2. [Billing & Payments](https://support.tuiopay.com/billing-payments?hsLang=en)
3. [Students & Enrollments](https://support.tuiopay.com/billing-payments?hsLang=en#students-enrollments)

October 31, 2025

# TUIO Students: A Quick Overview

Before adding students into the system, it is important for admin users to understand what a *student* entails in the TUIO platform.

### **Students and Enrollments**

1. Each 'student' must be linked to a 'parent'. Parents are the entities with the contact details, emails, payment methods, etc. Students are the profile entries for an enrollment in a program, or for Student Information System (SIS) purposes. 
2. There is only one point of contact (parent name and email) per paying family.  
     1. Therefore, if the fees for a child come from the same payment method (i.e. both parents are still part of the same household and pay together), TUIO only requires the contact details for one of the two. This can be chosen by the admin and changed directly by the family later on. 
     2. In the case of a family where parents are separated and split the bill, or several family members are involved in paying (uncle, aunt, etc.), you will need to add the student to the program as many times as the [payments are to be split](https://support.tuiopay.com/e.-set-payment-plan-bulk-edit-and-how-to-split-amounts-between-parents?hsLang=en). If payments are split 2 ways, add the student twice to the same program, each time under a different 'parent'; add the student 3 times if payments are split 3 ways; etc.
3. In addition to the above, since in TUIO an 'Enrollment' is a name entry enrolled into a given program (e.g. tuition fees, daycare fees, field trip fees, etc.), if one of your students is part of several of your programs, then there should be as many enrollments in TUIO as the number of programs the student is in.
4. The student profile is [viewable and editable](https://support.tuiopay.com/how-to-use-tuio-as-an-sis?hsLang=en) from the 'Students' tab in your account - the students tab is available for SIS purposes. Your custom fields will populate in the student profile and can be filled in manually or from a form.

- [Billing & Payments](https://support.tuiopay.com/billing-payments?hsLang=en#main-content)

    - [Overview & Structure](https://support.tuiopay.com/billing-payments?hsLang=en#overview-structure)
    - [Programs & Payment Plans](https://support.tuiopay.com/billing-payments?hsLang=en#programs-payment-plans)
    - [Students & Enrollments](https://support.tuiopay.com/billing-payments?hsLang=en#students-enrollments)
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    - [Student Management](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#student-management)
    - [Registration & Non-Registration Forms](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#registration-non-registration-forms)
    - [Attendance & Class Management](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#attendance-class-management)
- [Parent Management & Communications](https://support.tuiopay.com/parent-management-communications?hsLang=en#main-content)

    - [Parent Management](https://support.tuiopay.com/parent-management-communications?hsLang=en#parent-management)
    - [Communications & Notifications](https://support.tuiopay.com/parent-management-communications?hsLang=en#communications-notifications)
- [Reports, Exports & Reconciliation](https://support.tuiopay.com/reports-exports-reconciliation?hsLang=en)
- [Platform Management & Settings](https://support.tuiopay.com/platform-management-settings?hsLang=en)
- [Software Releases & Future Roadmap](https://support.tuiopay.com/software-releases-future-roadmap?hsLang=en#main-content)

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    - [🆕 Software Releases](https://support.tuiopay.com/software-releases-future-roadmap?hsLang=en#software-releases)
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