---
title: How to Create Parent Payment Reports (e.g. Tax Receipts, Donation Receipts)
description: How to create and send payment reports to customers.
---

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1. [Support for TUIO Admins](https://support.tuiopay.com/?hsLang=en)
2. [Parent Management & Communications](https://support.tuiopay.com/parent-management-communications?hsLang=en)
3. [Parent Management](https://support.tuiopay.com/parent-management-communications?hsLang=en#parent-management)

June 1, 2026

# How to Create Parent Payment Reports (e.g. Tax Receipts, Donation Receipts)

<https://www.loom.com/share/6d06e99d08b44fad831c31f81198605a>[![](https://cdn.loom.com/sessions/thumbnails/6d06e99d08b44fad831c31f81198605a-8ac61c6dd909382d-full-play.gif)](https://www.loom.com/share/6d06e99d08b44fad831c31f81198605a)<https://www.loom.com/share/6d06e99d08b44fad831c31f81198605a>

**This video walks you through the key points — it’s the best way to understand everything in just a couple of minutes. Note the Reports tab location has changed (read below). **

 

---

 

### **Further Reading**

**Generating and Sending Parent Payment Reports**

While parents can download and print invoices directly from their TUIO account, they may occasionally need a comprehensive summary of payments made within a specific date range—for example, for tax purposes. As an administrator, you can generate a detailed payment report and send it to parents by email. The report will also be available in the parent portal, where parents can download it themselves.

---

### **How to Create a Parent Payment Report**

 

1. **Go to the Reports Tab**  
   Click **Reports**, then select **Receipts**. After click **Tax receipting** and **Create batch** to create a new one.
   
   ![2026-03-20\_13-11-46](https://support.tuiopay.com/hs-fs/hubfs/2026-03-20_13-11-46.png?width=670&height=336&name=2026-03-20_13-11-46.png)
2. **Fill in Report Details**  
   On the report Details page, complete the following fields:
   
     - **Batch Name**: Give your report a clear title, such as *"Tax Receipt - 2024."*
     - **Receipt Description**: Add optional details like your school ID number, tax number, or nonprofit registration.
     - **Total Line Label**: Customize the label that appears above the total, e.g., *"Total tuition fees"* or *"Total childcare payments."*
     - **Format**: Choose the type of PDF to generate—**Tax Receipt** or **Donation Receipt**.
3. **Define Report Scope**  
   Select the **program(s)** and **payment date range** to include in the report. TUIO will total each student’s payments made during that period.
   
   Optional settings:
   
     - **Include registration fee invoices**: Adds paid registration fees to the report.
     - **Show transaction history**: Includes invoice-level payment breakdowns.
4. **Add Administrator Name & Signature**  
   Enter the name of the administrator to be displayed on the report.  
   Upload a signature image (a photo of a handwritten signature will work fine).

[![](https://support.tuiopay.com/hs-fs/hubfs/Knowledge%20Base%20Import/create%20report%20parent%20report-1.png?width=670&height=502&name=create%20report%20parent%20report-1.png)](https://support.tuiopay.com/hubfs/Support%20Docs%20Images/create%20report%20parent%20report-1.png?hsLang=en)

---

### **Reviewing and Sending Receipts**

After saving the report, continue with the following steps:

1. **Preview the Report**  
   Click **Download Preview Receipt** to check how it will appear to parents.
2. **Go to the Receipts Tab**  
   This section shows all families included based on your report criteria.
   
     - **Activate a receipt**: Check the box in the **Receipt** column to enable a receipt for a student.
     - **Edit receipt amount** (if needed): Once enabled, you can manually adjust the amount in the **Receipt Amount** field.
     - **Send the report**: Click **Send** to email the receipt to the parent. The **Receipt Status** will update to *Sent*.
     - **Download options**:
       
           - Use the three-dot menu to download individual receipts.
           - Click **Download All** to download receipts for all families at once.
3. **Make Edits or Resend**  
   If changes are needed after sending, edit the **Receipt Amount** and click **Send** again to resend the updated report.

---

### **Bulk Actions for Efficiency**

You can select multiple families to perform the following actions in bulk:

- Create Receipts
- Edit Receipt Amounts
- Send to Parents
- Download Receipts
- Delete Receipts

This makes preparing and distributing payment reports quick and easy.

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