e. How to Create a Payment Plan

1

On the program's profile settings, in the 'Payment Plans' section, click Add Payment Plan.

2

On the next screen, enter your payment plan name (e.g. "Full Year Upfront", "$20 One-Time Payment", "Monthly Daycare Fees", etc.). 

• You are also able to activate the Early Bird Availability option, which allows you to have a payment plan expire after a certain date. To do so, check the corresponding box and enter the number of days before the program start date when parents should no longer see this payment plan. E.g. entering 180 days means that parents have to enroll at least 6 months before the program date to be able to select this plan.  
• When you're finished on this screen, hit Save. 

3

On the next screen, you will be building a full payment schedule for your payment plan. Click Add Multiple Payments if you are building a plan with several payments (for several months of tuition, for instance) or Add Payment for a single payment (pay for the entire year in one annual invoice, for example).

• If you have clicked the 'multiple payment' option, you'll be given the option to enter a deposit amount. This will be billed to the parent immediately upon enrollment in the payment plan.
  • If you want to schedule the deposit you can click on the invoice name (Deposit) and choose a specified date to issue the invoice 
• Next, you can choose between different payment frequencies: Monthly, Weekly, or Specified Dates & Amounts. The last option lets you build any custom plan that does not fit the Monthly or Weekly schedule (quarterly, semester, term, or even unique amounts). 
  • Choosing the Monthly option, for instance, we could build a plan with a $1,000 deposit, followed by 9 monthly payments of $1000 beginning September 1st. This means that invoices will be issued every month on the 1st of the month. The invoices will be due based your 'Payment Terms', which can be set on your Profile. The default recommendation is 3 days, so in this case the invoices will be due every month on September 4th. 
• When you're done, click Add. 
• You can change the due date of each payment manually for a given student's invoice, if needed.

• On the next screen, you will see that TUIO has automatically populated a full payment schedule based on your payment plan parameters. In many cases, this is where you will be done. 
• However, you still have some options available: 
  • You can click the green hyperlink 'Name' to edit or delete any of the payments.
  • You can click one of the 'add payment' buttons to add even more payments to the plan.

• If you do click on the 'Name' to edit the payment, you will be able to edit:
  • Payment name 
  • Line item detail - a line of text appearing on the invoice next to the amount, in case you want to customize what the parent sees (e.g. dates for the after school care usage) 
  • Timing - if you want to change the timing of the payment from 'scheduled' (issued on the indicated date) to 'issued and due on payment plan selection', like for a deposit
  • Amount 
• Bear in mind that customizing these fields will apply to all of the students subsequently enrolled in the plan. If you are instead looking to customize the details for a given family, you should edit that student's invoices directly.

• When you're done, hit Save



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The image examples depict a Monthly payment frequency; if you chose the Weekly frequency, all the same steps apply. 

If you chose the 'Specified Dates & Amounts' frequency, you will instead be adding each payment one-by-one by clicking +Add Another Payment (scroll down to see it).


Add Payment

If you have clicked the single payment option, you will see a screen identical to the edit screen shown above, and the same steps apply. When you're done, click Save.

Note: the first payment plan you create will automatically be labelled as 'DEFAULT', signifying that this is the plan students will be automatically enrolled into 7 days after the parent has been notified, if said parent has not taken action (or if a plan has not been selected by admin on their behalf). This avoids situations where no payment plan is selected and invoices do not get issued. 

It is possible to change the order of the payment plans and hence change the 'DEFAULT' assignment, by clicking (and holding) the mouse on the 2 parallel lines to drag/drop the plans in your desired order. If the parent was not meant to be in the 'DEFAULT' plan, in most cases they can switch back on their interface. If not, you can always remove or change the payment plan yourself. 

If you don't want parents to auto-enroll into a plan, deactivate 'Auto Enroll' on the Program profile.

Note: this article is relevant only if you have already set up the program for which you want to create a payment plan. If you haven't, review this article first.