Why is the Invoice 'Pending Approval' Status?
After you Edit or Add an invoice on a student's payment plan you may notice the invoice status update to Pending Approval. When an invoice is added to an existing payment plan, or an invoice is edited to change the due date or increase the amount due, the invoice updates to Pending Approval status.
Who approves the invoice(s)?
Parents are notified to review the invoice change and they have 5 days to approve or decline the invoice, otherwise it will be approved automatically.
If a parent has difficulty approving an invoice from their portal you can provide these instructions.