--- title: Select a Payment Plan on Behalf of Parent description: How to find enrollments without a payment plan selected, and select it on behalf of the parent(s). --- [Skip to content](https://support.tuiopay.com/c.-select-a-payment-plan-on-behalf-of-parent#main-content) English Show submenu for translations [![TUIO-logo-cmyk.png](https://support.tuiopay.com/hs-fs/hubfs/TUIO-logo-social-type-400x400-rgb.png?width=125&height=125&name=TUIO-logo-social-type-400x400-rgb.png)](https://support.tuiopay.com?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact support](mailto:support@tuiopay.com) [Contact support](mailto:support@tuiopay.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Support for TUIO Admins](https://support.tuiopay.com/?hsLang=en) 2. [Billing & Payments](https://support.tuiopay.com/billing-payments?hsLang=en) 3. [Programs & Payment Plans](https://support.tuiopay.com/billing-payments?hsLang=en#programs-payment-plans) November 9, 2026 # Select a Payment Plan on Behalf of Parent [![](https://cdn.loom.com/sessions/thumbnails/218b6241e99c440a8dcfcb053cb80eac-8164159fe8f9ac48-full-play.gif)](https://www.loom.com/share/218b6241e99c440a8dcfcb053cb80eac) Video walkthrough --- ### Further Reading As outlined in [this article](https://support.tuiopay.com/e.-how-to-create-a-payment-plan?hsLang=en), when Auto enroll students is enabled for the program, students whose parents have not selected a plan are enrolled in the default plan 7 days after the enrollment notification. Check the program setting before relying on this behavior. However, if you only offer **one** payment plan, or you already know a specific parent’s choice, you can assign the plan on their behalf. --- ### **1. Find Parents Without a Payment Plan** - If you know the exact parent or student, type their name into the search bar. - Otherwise, in the **Enrollments** tab, apply the filter: **Payment Plan → None** This will display all enrollments without a current payment plan selection. --- ### **2. Assign the Payment Plan** Once you’ve identified the families: - Assign plans **individually** by clicking the 3 dots to the right of each enrollment to **Set payment plan & discount**, or - Use **bulk actions** to assign plans to multiple families at once. - Select the checkboxes for the desired enrollments, then choose **Actions \> Set Payment Plan & Discount** ### Review the plan and notify parents Follow the **Plan, Discounts, Order, Review** and **Result** steps. TUIO explains any enrollment it cannot update. Bulk setup skips enrollments already on a plan. On **Result**, review the enrollments updated, invoices created and any skipped reasons. Choose **Notify parents of enrollment** if needed, then select **Done** to send the notifications. For the full workflow, see [How to Set Payment Plan, Apply a Discount or Custom Pricing](https://support.tuiopay.com/b.-how-to-set-payment-plan-apply-a-discount-or-custom-pricing?hsLang=en). ![Result showing an updated enrollment and the optional Notify parents of enrollment checkbox.](https://support.tuiopay.com/hs-fs/hubfs/payment-plan-result-2026-11-09.jpg?width=670&name=payment-plan-result-2026-11-09.jpg) - [Billing & Payments](https://support.tuiopay.com/billing-payments?hsLang=en#main-content) - [Overview & Structure](https://support.tuiopay.com/billing-payments?hsLang=en#overview-structure) - [Programs & Payment Plans](https://support.tuiopay.com/billing-payments?hsLang=en#programs-payment-plans) - [Students & Enrollments](https://support.tuiopay.com/billing-payments?hsLang=en#students-enrollments) - [Invoices](https://support.tuiopay.com/billing-payments?hsLang=en#invoices) - [Donations & Fundraising](https://support.tuiopay.com/billing-payments?hsLang=en#donations-fundraising) - [Forms, Attendance, Class & Student Management](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#main-content) - [Student Management](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#student-management) - [Registration & Non-Registration Forms](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#registration-non-registration-forms) - [Attendance & Class Management](https://support.tuiopay.com/forms-attendance-class-student-management?hsLang=en#attendance-class-management) - [Parent Management & Communications](https://support.tuiopay.com/parent-management-communications?hsLang=en#main-content) - [Parent Management](https://support.tuiopay.com/parent-management-communications?hsLang=en#parent-management) - [Communications & Notifications](https://support.tuiopay.com/parent-management-communications?hsLang=en#communications-notifications) - [Reports, Exports & Reconciliation](https://support.tuiopay.com/reports-exports-reconciliation?hsLang=en) - [Platform Management & Settings](https://support.tuiopay.com/platform-management-settings?hsLang=en) - [Software Releases & Future Roadmap](https://support.tuiopay.com/software-releases-future-roadmap?hsLang=en#main-content) - [🚀 Future Roadmap](https://support.tuiopay.com/software-releases-future-roadmap?hsLang=en#future-roadmap) - [🆕 Software Releases](https://support.tuiopay.com/software-releases-future-roadmap?hsLang=en#software-releases) - [Integrations](https://support.tuiopay.com/integrations?hsLang=en) Copyright © 2026, TUIO