This video walks you through the key points — it’s the best way to understand everything in just a couple of minutes.
Further Reading
The Waitlist Confirmation feature in TUIO helps you keep your waitlist accurate and up to date by automatically checking in with parents.
How It Works
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TUIO automatically sends reminder emails to parents on the waitlist at the frequency you define.
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Each email includes a link for parents to confirm they’d like to remain on the waitlist.
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If a parent does not confirm within the grace period you set, their registration will automatically lapse and move to Rejected status.
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You’ll receive reports of lapsed registrations, so you always stay informed.
- These reports will be sent to administrators who are configured to receive notifications about new registrations for the relevant Program.
This feature reduces manual follow-up and ensures your waitlist stays current with minimal effort.
Setting Up Waitlist Confirmation
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Go to the Organization Settings tab.
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Click Edit next to Notification settings.
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Configure the following fields:
Waitlist Confirmation Frequency
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Defines how often parents receive the confirmation email.
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Default: 0 (disabled).
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Enter a value greater than 0 to activate the feature.
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Example: Enter 90 to have parents reconfirm every 90 days (every 3 months).
Waitlist Confirmation Grace Period
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Defines how long parents have to confirm after receiving the email.
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Default: 7 days.
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If parents don’t confirm within this period, their registration automatically lapses to Rejected.