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How to Process a Parent's Payment Method

This video walks you through the key points — it’s the best way to understand everything in just a couple of minutes.

 


 

Further Reading

Whether a parent has overdue invoices or wants to pay early, you can easily process their payment method in just a few steps.

Step 1: Locate the Invoice

  1. Go to the Invoices tab.

  2. Search for the student’s name to display their list of invoices.

  3. Once you find the invoice to be paid, you have several options to mark it as paid:

    • Click the three dot menu to the right of the invoice and select Mark as Paid.

    • Click on the invoice name (in green), then choose Mark as Paid.

    • To process multiple invoices at once, check the boxes beside each invoice and select Mark as Paid from the Actions button.

Step 2: Process the Payment

  1. After clicking Mark as Paid, select the parent’s payment method.

  2. Click Pay to complete the transaction.

Note:
If no payment method is available to select, you may need to first link a payment method on the associated enrollment.

Payment Method Details

  • Credit Card: The transaction is processed instantly.

  • Bank Account: The payment will show as “Payment in progress” and typically be recorded as paid in TUIO within a few business days.