How to Process a Parent's Payment Method
This video walks you through the key points — it’s the best way to understand everything in just a couple of minutes.
Further Reading
Whether a parent has overdue invoices or wants to pay early, you can easily process their payment method in just a few steps.
Step 1: Locate the Invoice
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Go to the Invoices tab.
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Search for the student’s name to display their list of invoices.
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Once you find the invoice to be paid, you have several options to mark it as paid:
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Click the three dot menu to the right of the invoice and select Mark as Paid.
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Click on the invoice name (in green), then choose Mark as Paid.
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To process multiple invoices at once, check the boxes beside each invoice and select Mark as Paid from the Actions button.
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Step 2: Process the Payment
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After clicking Mark as Paid, select the parent’s payment method.
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Click Pay to complete the transaction.
Note:
If no payment method is available to select, you may need to first link a payment method on the associated enrollment.
Payment Method Details
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Credit Card: The transaction is processed instantly.
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Bank Account: The payment will show as “Payment in progress” and typically be recorded as paid in TUIO within a few business days.