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🆕TUIO 2026.9.1 - What's New

Communications has moved into the side navigation, invoice balances are now visible at a glance on the invoices list and on a parent's invoice cards, and Pay now checks with you before charging an invoice that is not due yet.

General

Communications moved into the side navigation

  • Communications is now the last item in the side navigation, in both the parent and the organization experience, instead of an envelope in the top bar. Your unread count moves with it.
  • On a narrow screen the unread count sits on the menu button, so you can still see at a glance that something is waiting for you.
  • It is no longer repeated in the account dropdown or the mobile menu, so there is one place to look.

Dialogs show you when there is more to see

  • A dialog with content below the fold now shows a soft shadow along its bottom edge, so it is clear there is more to scroll to. Until now a dialog gave no sign at all that it continued.

Bug Fixes

  • Fixed field labels in rendered form PDFs printing in a grey too faint to read on paper. They now print black on form submissions, registrations, the student report and the registration form. The small print and the column headings on a balance statement were corrected the same way.
  • Fixed charges appearing below the payments on the invoice PDF. Taxes, service fees and payment method discounts now appear above the payments, matching the order already used on screen.
  • Fixed a settled invoice reporting money that is not owing. A refunded invoice now reads 0.00 on the invoices list, on the invoice details page, and on a parent's invoice and donation cards.

Parent Experience

Your invoice cards show what you still owe

  • An unpaid invoice now shows its outstanding balance in small text beneath the status, so you can see what is left to pay without opening it.
  • The invoice total now always appears in the top right, whatever state the invoice is in.
  • The paid date and the refund date have been taken off the cards, and cards sitting side by side now line up along their bottom edge.

Pay now checks before it charges you

  • Paying an invoice that is not due yet now asks you to confirm first, so an early payment is always deliberate. An invoice due today counts as due and does not ask.
  • An invoice your organization has put on hold now tells you why it cannot be paid, instead of letting you press Pay and fail. Contact your organization administrator to have it paid.

Bug Fixes

  • Fixed Save doing nothing at all in the dialogs on Invoices, with no message of any kind. This affected declining an invoice, changing its payment method, and adding a credit card or bank account inside Pay now.
  • Fixed the All invoices list on an enrollment being ordered by issue date rather than payment due date, which could leave an invoice due last sitting at the top.

Organization Experience

Invoice status and balance at a glance

  • The invoice status now shows as a coloured chip everywhere it appears, with the paid date beneath it. A partially refunded invoice used to show no status at all.
  • The invoices list has a new sortable Balance column between Amount and the deposited checkmark, so you can see what is still owing without opening each invoice.
  • The date columns on that list are now Issued and Due date.

Your report filters are remembered

  • Aging receivables now keeps your grouping, period, program chips, page and sort in the address. Coming back with the browser Back button after opening an invoice, refreshing, or sharing the link now shows exactly what you were looking at.
  • Collections and Processor activity behave the same way, so all three reports work alike. Processor activity gains the Back button handling it did not have.

Form field editing has a working Save and Cancel

  • The field editor dialogs offered a Done button that was permanently disabled, with no way to enable it whatever you changed. It is now a Save button that works on every field type, including a field you have just created.
  • Your changes are held until you press Save, so Cancel genuinely discards them and you are warned before closing with unsaved changes.
  • A Terms or Signature field can no longer be saved with a blank label. A field with no label rendered on the form as a control with nothing to say what it was asking for.

Bug Fixes

  • Fixed audit search returning nothing when searching for what actually changed, and the Action and Detail Type filters returning nothing for every value. This affected Audits and every per entity Audits tab.
  • Fixed Show deleted on a credit's Allocations list returning no rows for any credit, along with the Deleted state filter on the invoice Credits dialog.
  • Fixed the Student column on Enrollments leaving the date of birth and custom identifier blank on every row, and showing a date of birth a day early.
  • Fixed an account whose only permission is Class read being unable to reach the organization experience. It now lands on Attendance > Classes, and the choice of experience sticks.
  • Fixed the Remove payment plan dialog no longer naming the scheduled credit it returns to the parent, and offering Confirm on a removal that would be refused.
  • Fixed the account selected at the top of Collections and Processor activity not always matching the figures reported below it.

Need Help?

If you have questions about this release or notice unexpected behavior, please contact support@tuiopay.com.