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🆕TUIO 3.22.0 – What’s New

Streamlined payment processor setup, expanded invoice editing, updated custom exports, and improved enrollment & registration workflows

📧 General Improvements

  • Extended Invite Expiration:

    Invitations for TUIO accounts (including parent enrollment invites and organization invites) are now valid for 10 years.

🏫 Organization Experience

Reworked Payment Methods Page

The Organization Settings › Payment Methods page has been revamped to provide clearer, consolidated access to all payment processor–related information.

Payment Processor Application Flow

  • Organizations can only begin applications after TUIO admins approve the requirements.

  • Some organizations can start their application inside TUIO.

    • Applicants are guided to payment processor's site to complete the application and then automatically returned to TUIO.

  • While under review (pending activation, live charges, or missing documentation), organizations cannot process payments.

  • Organizations can return to their in-progress application at any time via the application button.

Payment Method Restrictions:

  • Organizations that aren’t yet approved for payment processing can no longer add payment methods.

Custom Export (formerly Accounting Export)

  • The “Accounting export” has been officially rebranded as the Custom Export

    • Colloquially referred to as the Custom Account Export

  • Descriptions and hint text have been updated throughout the interface.

  • A currency column is now permanently included on:

    • Enrollment sheets

    • Invoice sheets

    • Transaction sheets

GL Account Editing (GL-enabled Organizations)

New GL editing options are available for Enrollment Invoices:

  • Edit GL accounts from:

    • The Invoice Details page

    • The Invoice Kebab Menu

    • The Bulk Update option on Invoices

  • Only GL account fields that exist on the selected invoice(s) can be edited.

  • Current release is limited to Enrollment invoices, with future support planned for:

    • Donations

    • Registrations

    • Transactions

Enrollment Updates

  • Enrollment Creation

    • A Back button has been added to Step 1, allowing administrators to correct organization discounts or payment plan assignments without restarting the workflow.

  • Enrollment Notifications

    • Organizations cannot notify parents of new enrollments until the organization has been approved and activated for payment processing.

Invoice Editing Enhancements

  • Invoices connected to archived or deleted enrollments can now be edited — as long as:

    • The invoice itself is not deleted, and

    • There are no transactions in progress

  • Tooltip text for On Hold invoices has been updated for clarity.

Registration Invoice Updates

  • For registration invoices on programs with fee payments + enrollment payments, organizations can now select a payment method if the registration fee was not paid during the registration workflow.

Other updates:

  • Payment Plan Fix

    • Fixed an issue where bulk-editing invoices in Discount Mode did not update the price totals correctly.

  • Invoice Date Fixes:
    • Corrected issues where invoice pages showed incorrect Paid or Refunded dates.
  • Invoice Details Page Updated:
    • Now uses consistent sentence case throughout.

Need Help?

If you have questions about this release or notice unexpected behavior, please contact support@tuiopay.com.