c. What Are the Transaction Fees?

To review the transaction fees applying to your account, click on the 'Transaction Fees' tab of the Organization Settings from your Organization Experience.

The Base Fee represents what your organization pays on every transaction paid online, assuming you are absorbing this fee. The minimum fee is the floor that applies on each transaction fee - in the example above, it signifies that no transaction fee can be smaller than $1.

The Parent Service Fee represents the service fee charged to parents when they use a credit card or bank account (if you pass on all fees). In this example there is a $0.35 + 3% credit card fee made to offset exactly the Processing Fee paid by you.

If you would like to change the Parent Service Fee, you can get in touch with us; it is not permitted to charge a Parent Service Fee higher than the Processing Fee.

If you are seeking the specific amount of transaction fees paid on a given invoice or in a given time period, you will need to download your TUIO billing and transaction data, as explained in this article.