---
title: Select a Payment Plan on Behalf of Parent
description: How to find enrollments without a payment plan selected, and select it on behalf of the parent(s).
---

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1. [Support for TUIO Admins](https://support.tuiopay.com/?hsLang=en)
2. [Billing & Payments](https://support.tuiopay.com/billing-payments?hsLang=en)
3. [Programs & Payment Plans](https://support.tuiopay.com/billing-payments?hsLang=en#programs-payment-plans)

October 31, 2025

# Select a Payment Plan on Behalf of Parent

<https://www.loom.com/share/218b6241e99c440a8dcfcb053cb80eac>[![](https://cdn.loom.com/sessions/thumbnails/218b6241e99c440a8dcfcb053cb80eac-8164159fe8f9ac48-full-play.gif)](https://www.loom.com/share/218b6241e99c440a8dcfcb053cb80eac)

**This video walks you through the key points — it’s the best way to understand everything in just a couple of minutes.**

---

### Further Reading

As outlined in [this article](https://support.tuiopay.com/e.-how-to-create-a-payment-plan?hsLang=en), parents are automatically enrolled in a **default** payment plan **7 days** after receiving a student enrollment notification. However, if you only offer **one** payment plan—or you already know a specific parent’s choice—you can assign the plan on their behalf.

---

### **1. Find Parents Without a Payment Plan**

- If you know the exact parent or student, type their name into the search bar.
- Otherwise, in the **Enrollments** tab, apply the filter:  
  **Payment Plan → None**  
  This will display all enrollments without a current payment plan selection.

---

### **2. Assign the Payment Plan**

Once you’ve identified the families:

- Assign plans **individually** by clicking the 3 dots to the right of each enrollment to **Set payment plan & discount**, or
- Use **bulk actions** to assign plans to multiple families at once.
  
    - Select the checkboxes for the desired enrollments, then choose **Actions \> Set Payment Plan & Discount**

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