How to Add a Fee to an Invoice
This video walks you through the key points — it’s the best way to understand everything in just a couple of minutes.
Further Reading
With many features in TUIO, there are often multiple ways to accomplish the same task. This article outlines best practices for assigning fees to a student’s invoice, depending on its status.
Adding a Fee
You may need to add fees to a student invoice for a variety of reasons—for example, a late payment charge or an aftercare late pickup fee. TUIO makes it easy to apply these adjustments.
1. Fees on Pending Payment / Payment Failed / Pending Approval invoices
For invoices in these statuses, you can add the fee directly:
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Open the invoice and use the Edit feature.
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Update the Line item detail to specify the added fee.
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Adjust the Price to include the fee.
After editing, the parent will receive a notice of "Pending Approval” email with a link to review and approve the changes before making payment.
2. Fees on Paid / Pending Payment - Payment in Progress invoices
For invoices in these statuses, you cannot edit the amount directly. Instead:
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Use the Add Invoice feature.
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Create a new invoice for the fee within the same payment plan as the original invoice.
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3. Fees on Refunded invoices
Refunded invoices must first be made payable again in order to use the Edit feature and add a fee.
Best Practice Tip
If you’d like to run reports specifically on these fees or make them easier to track in the app, consider creating a dedicated Fee Program. You can then add students to this program and assign fees there for better reporting and searchability.