How to Add and Link Payment Methods for Your Parents
Sometimes parents get busy and forget to set up their payment method on TUIO. This article will explain how you can do it for them, in a few simple steps.
Step 1: Adding the payment method
The first step is to find - in the Parents tab - the parent that you need to add the payment method for. Click on the parent’s name and then select the Payment Methods tab.
Under the 'Payment Methods' tab, click the Add Payment Method button. You will then receive a pop-up asking you to activate the parent's account. You will have to check both boxes and click Activate Account.
If this button is not available in your account please contact [email protected] to inquire.
Once you have activated the account, you will be able to add the parent's payment method. Please ensure it is in the correct currency for your school.
Step 2: Link the payment method to the enrollment(s)
Once the payment method has been added to the account, you will be able to link the payment method to any of the parent’s enrollments.
Go to the Enrollments tab and search for the student's first or last name. Open their enrollment and select the Change button.
The final step is to select the payment method that you added and click Save. The payment method is now linked to the enrollment and payments will automatically process on their due dates.
Note: You have the ability to process payments at any time. Click here to see how.